FREQUENTLY ASKED QUESTIONS

HOW SHOULD I STORE MY PUPSICLES?

Once you receive your Pupsicles products, immediately place them in the freezer. Our Pupsicles products are frozen and will melt if placed outside the freezer for a prolonged period of time. Best place to store your Pupsicles is in the back of the freezer where it's the coldest!
IS THERE A FEEDING GUIDE?

Our feeding guide is placed in the packaging of the Pupsicles and should not be fed over the recommended amount. You should always feed Pupsicles to your furbabies in moderation. If it's your furbaby's first time having Pupsicles, it's best to feed half a Pupsicle at first so your furbaby gets used to the flavours.
WHERE CAN I ORDER?

You can purchase here in our website by exploring our products in our SHOP page and adding your desired Pupsicles to your shopping cart. You can review your shopping cart and proceed to click check out. To complete your purchase, simply enter your shipping, billing and payment details, then submit the order.
WHAT PAYMENT TYPES ARE ACCEPTED?

We accept the following mode of payment (to be selected at checkout): A. Online Bank Transfer – BPI and BDO B. GCash
WHEN CAN I GET MY ORDERS?

In-house delivery schedule: Wednesdays: Taguig, Makati, Pateros, Pasig, Mandaluyong, Manila & Pasay Fridays: Muntinlupa, Las Piñas & Parañaque Sundays: San Juan, Marikina, Quezon City, Navotas, Malabon, Valenzuela, Caloocan If you'd like your Pupsicles outside of our in-house deliver schedule, you may have your Pupsicles picked up via third party courier. Pick up address Pupsicles, Jackley Building, Dr A Santos, Sucat, Parañaque
WILL THE PUPSICLES MELT DURING TRANSIT?

For in-house delivery, we use an insulated bag filled with ice packs to ensure the Pupsicles stay frozen during transit. For pick ups, we cover the Pupsicles in insulation (P15) which keeps the Pupsicles frozen for 1.5 hours.
WHAT ARE PUPSICLES?

Pupsicles Our version of ice cream for your furbabies. Pupsicle Toppers Frozen toppers for your furbaby's everyday meals to give them a more balanced diet. Pupsicles Cookie The edible dental stick that we used for our Pupsicles were such a hit that customers have asked us to sell them separately. We couldn't say no. Our Pupsicles are made out off 100% all natural ingredients. No preservatives or additives are included in our Pupsicles. Our products have all been checked by our vet, so we know that our Pupsicles are safe to dogs, cats and humans too!