IN-HOUSE DELIVERY AND PICK UPS

Metro Manila delivery schedule is as follows:

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SUNDAY (cut off Saturday 8:00am)

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Our in-house delivery is from 8am-3pm (unless delayed due to unforeseen circumstances). Whilst we do not have a tracking no. for in-house delivery, our rider will message you once he is on his way to your location.

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Province delivery schedule is as follows:

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FRIDAY (cut off Thursday 8:00am)

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We will be using Gogo Express for provincial orders. All orders will be dispatched every Friday and may take 5 - 7 working days to arrive. We will send you a tracking number as soon as your order has been picked up.

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Pick Up schedule is as follows:

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PICK UPS ARE AVAILABLE EVERYDAY (cut off 4pm for same day pick up)

Pick ups via third party courier (Grab, Lalamove, Mr Speedy) is also allowed if our schedule does not meet our customers' schedule.

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Pick up times:

ASAP

or

Scheduled pick ups from 9:00am - 4:30pm

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Please know that while we tell riders that the item is frozen and should be delivered to the customers ASAP without any detours, we cannot guarantee that the rider will follow our advise. Our insulation for pick ups can keep the Pupsicles frozen for up to 2 hours.
 

*Pupsicles will not be liable for any lost or delayed shipping once the parcel has been transferred to the third party courier.

*For any lost, delayed, or damaged items incurred in shipping, please contact the respective courier for real-time updates.